Letter to Complainant Regarding Investigation Outcome

HR Expert Australia template letter to the Complainant Regarding an Investigation Outcome.

Letter to Complainant Regarding Investigation Outcome

No doubt the investigation plays a crucial role in case of workplace misconduct, but there is a key element that should not be neglected. Communicating the result to the complainant is equally important to build their trust in the company. As an employer, you must convey the investigation outcome to the complainant through an appropriate approach. This is where the role of a formal letter comes into the picture. The letter should effectively communicate the investigation result otherwise it can increase the risk of escalation of an existing conflict, workplace violence, and grievances. Sounds daunting? A template of letter to a complainant regarding investigation outcome can help you out.

What to include in the letter?

Inform the complainant that a proper investigation has carried out regarding the allegation or misconduct. If you found that no act of misconduct occurred, convey the complainant that no further action will be taken about the matter. However, if the investigation concludes that an act of misconduct has occurred, you should assure the employee that appropriate action will be taken.

You need to reassure the complainant that the investigation was completely unbiased and based on all of the information and documents gathered in the investigation. If the letter fails to convince the complainant, it may lead to further grievances and conflicts. A template with all the key points of a letter regarding investigation outcome can be helpful to convey the result effectively.

Key points to remember

• Don’t delay in informing the complainant the outcome
• Provide enough information so that the complainant can understand and accept the outcome
• Maintain the confidentially
• Do not disclose too much about the evidence

Why Choose HR Expert Australia?

With a commitment to streamlining the HR processes, HR Expert Australia offers a plethora of compressive and professional templates. From a letter of investigation outcome to flowcharts, our templates cover all of the HR-related tasks. You can enrol in our premium membership plan to get unlimited access to our comprehensive templates.